BlueConic’s new platform focuses on using customer data for revenue growth, lifecycle optimization and faster execution.

As a framework, disciplined Agile offers teams the freedom to find the right tools and processes for their unique needs.

A New Era of AI-Powered Customer Intelligence, Activation, and Revenue Optimization BOSTON, April 28, 2025 /PRNewswire-PRWeb/ -- BlueConic, the leader in customer data and intelligence solutions, ...

Experts debate whether AI will drive true stack convergence and spur big-time acquisitions — or just deepen vendor silos.

With an estimated population of 2 billion by 2025, Gen Alpha is already influencing household purchasing decisions and ...

MACH Alliance President Casper Rasmussen discusses AI readiness and giving CX teams speed, flexibility and control over ...

Marketers should embrace AI Search Optimization (AISO) as an opportunity to apply holistic approaches to search behavior ...

One tech leader says it’s broken. Others say it’s evolving. Here’s what the MACH debate means for your composability strategy ...

In fact, only 31% of businesses have fully implemented omnichannel contact centers that unify customer interactions across ...

AI transforms call center analytics by augmenting human capabilities rather than replacing them. This partnership between AI ...

Executives are swapping lessons on tariffs, AI, remote work and data use in advisory board meetings. Global shifts matter.

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...